Unbelievable

Here is the latest:
Yesterday facilitator was told that the file was down at the window but they would not let her have it or even look at it. They are telling her that the files' history in the PGN computer has not been updated since June so they cannot release it until that is resolved. Furthermore they are putting the burden of proof on her to show the case's progress through each of the steps. Her plan today was to take what documentation she has (receipts and such) and begin the walk through the various offices to get proof from each department that the file had been there. For example, she had the appointment with the reviewer so she can get a photocopy from the secretary of the appointment book.
We are expecting an update later today.

This Is Ridiculous

Tuesday we were supposed to get through the "3 more hands" to the "window" for pick-up. Today (Wednesday) we have no idea if that happened as we were unable to reach the facilitator via telephone. Unusual that she would not answer her phone. We are hoping that it means that we are out approved and the facilitator is waiting for the agency to tell us.
But again we wait...grrrrrrrrrr

...Waiting...

Monday PGN was processing files but the girls only made it across 8 of the 11 desks to get to the "Window" to be picked up. Now Tuesday we expected that it would only take the morning to get through the 3 more hands. It is now late in the afternoon and no calls. How can these people be so insensitive to the hearts of children and parents! One Guateadopt poster thinks that if PGN finished all the in-process files that there will be no more work and therefore a loss of jobs...

Making Us Wait Through the Weekend

PGN was too busy watching the Olympics Friday to input any files into the computer in order to let us OUT. Heidi was so frustrated, but said she did all she could do looking over their shoulders but just couldn't make them work. So we wait until Monday. We don't know what will come up Monday to delay...

File Signed...

we will not know if we are approved or another previo until tomorrow or they may make us wait through another weekend. This time the delay is that the secretaries were being trained today on a new system that will make the process faster. Can we get any "luckier"?
We are so frustrated with waiting!

Teasers But No OUT Yet

We have given up on getting information from our adoption agency. Now we are calling our facilitator in Guatemala. She is the one that has custody of the girls; is in direct contact with PGN daily, visits the girls, schedules doctors appointments, arranges our visits and oversees all aspects of their well-being.
After talking with her last week we were expecting last Tuesday that the girls file would be signed by the head of PGN. She had 200+ files to go through unrelated to adoptions and 56 adoption files of which the girls file was number 11. She was unable to get from a meeting at the Presidents house back to PGN due to masses of Guatemalans protesting in the city about poverty causing a gridlock. Wednesday she was expected to get through the 56 files, but only signed 25. We are hoping we are one of the 25 files signed. Today we will be calling to learn whether our file was signed, but we will have to wait until Friday or next week to learn whether the file was signed with an approval or a previo. Once the head of PGN signs the file, it then goes through several hands down to the "pick up window" where a person must enter information into the computer before it can be picked up. Only in Guatemala!